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💰 Billing & Balance

Your account has two usage pools, always spent in the same order: in-plan usage first, then out-of-plan usage. In-plan usage is your subscription allowance. It refills each billing cycle and daily check-in rewards are added to it. Out-of-plan usage is your wallet balance (real money from top-ups), spent only after in-plan usage runs out, and it never resets.

💳 Billing System

  • In-plan usage: allowance from a subscription plan, daily check-in, or the Trial experience; it resets or expires each billing cycle, and every call is charged to it first
  • Out-of-plan usage (wallet balance): the account-level real-money wallet balance, shared across tokens, increased only by paid top-ups and never reset; it is consumed only after in-plan usage runs out. An optional monthly ceiling can be set under Settings → Billing preferences
  • API key USD limit: optional per-key spending cap, independent from wallet balance
  • Channel ratios: different channels may have different billing ratios, affecting the actual cost of the same model
  • Model pricing: each model has separate input/output token prices, viewable on the Models page

🔀 Consumption Order

Every API call is charged in this fixed order:

  1. In-plan usage (your subscription allowance) is spent first. A Plus subscriber uses up the monthly plan allowance before anything else.
  2. Once in-plan usage is fully drained, calls automatically fall through to out-of-plan usage (the wallet balance).

This mirrors Claude’s "weekly limit" and "extra usage": in-plan usage is the recurring included allowance, and the wallet balance is pay-as-you-go once it is gone.

💵 Top-Up Methods

Online Payment

Use the Subscription page for subscriptions, or the Wallet page for wallet top-ups. Choose a payment method and complete the payment; top-ups add to out-of-plan usage (wallet balance), and the update is usually applied shortly after payment succeeds.

Redemption Codes

Redemption codes issued by the administrator can be redeemed on the Billing & Balance page and apply in-plan usage or wallet balance according to the code configuration.

📊 Consumption Tracking

Start with Usage to check in-plan usage and wallet balance, then review per-request details on Usage Logs, including:

  • Model and token used
  • Input/output token counts
  • Cost per request
  • Request time and status

💡 Tip

When a request reports insufficient balance or allowance, check in order: whether in-plan usage still has a remaining balance, whether the wallet balance is sufficient (and whether it has hit the optional monthly limit in Billing preferences), and finally the API key's own USD spending cap.

❓ FAQ

Payment not credited

First confirm the payment status is successful. If payment succeeded but balance has not updated, wait a few minutes and refresh the page. Contact the administrator if the issue persists.

Payment failed

  • Check if the payment method is valid
  • Ensure your network connection is stable
  • Try a different payment method

👉 Next Steps